How it Works

F.A.Q. for Members (Frequently Asked Questions)

Q: How can I register on the site?
Click the Registration link in the main menu.

Q: What benefits do I get by registering?
Once registered, you can:

• Update your profile information.

• Chat in Group and Private rooms anytime Experts are online.

• Receive newsletters when your favorite Expert is online.

• Renew your account and view your chat history.

Q: Do I need a webcam to chat with Experts?
No, a webcam is not required just to chat. However, if you have one, you may choose to show yourself to the Expert.

Q: I just registered. How do I access my profile/account?
Use the login form to sign in.

Q: I forgot my password. How can I reset it?
Use the Restore Password form. Make sure you have access to the email address you used during registration—reset instructions will be sent there.

Q: I want to join the Group Chat, but the system says I have no funds. How can I add money?
Go to the Add Funds page to top up your account.

Q: I have a problem that’s not covered in the FAQ. Who can I contact?
Please use the Contact page to reach site support.

F.A.Q. for Experts (Frequently Asked Questions)

Q: Do I need a webcam to become an Expert?
Yes. A stable internet connection and a good-quality webcam are required. The better your video quality, the more visitors you’ll attract to your Group Chat—and the more you can earn.

Q: How do I register as an Expert?
Complete the registration form, fill out your profile details, upload your photos, and submit your application.
Each Expert account is reviewed by an administrator and activated after approval.

Q: How do I log into my Expert account?
Use the Expert Login form.

Q: I forgot my Expert password. What should I do?
Use the Restore Password form to reset it.

Q: How can I appear online on the main page?
Log into your account and start your video stream from your personal page. (Tip: Keep this page open in a browser tab and check it when someone enters your chat room.)

F.A.Q. for Studio Managers (Frequently Asked Questions)

Q: How do I register as a Studio Manager?
Fill out the registration form, complete your profile, and submit your application.
Each Manager account is reviewed by an administrator and activated upon approval.

Q: How do I log into my Manager account?
Use the Manager Login form.

Q: I forgot my Manager password. What should I do?
Use the Restore Password form to reset it.